Shipping Policy
Shipping Policy
Order Processing
At Naked Nutrition, we strive to process your order promptly. All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or federal holidays will begin processing on the next business day.
Please note that during peak seasons or holidays, processing times may be extended. We appreciate your understanding and patience.
Shipping Destinations
We currently ship within the United States. If you do not see your location available at checkout, please contact our customer service team at 【请替换:客服邮箱】 for assistance.
Shipping Methods & Delivery Times
Typical delivery timeframes after order shipment are:
- Standard Shipping (U.S.): 5-10 business days
These delivery estimates begin once your order has shipped, not when it is placed. Delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Fees
Shipping fees are calculated based on your shipping address, selected shipping method, and the weight and dimensions of your order. The applicable shipping cost will be displayed at checkout.
Order Cancellation
Orders can be cancelled within 24 hours of placement. After this window, we may have already begun processing your order and cancellation may no longer be possible. Please contact 【NtiamoahChristine457@gmail.com】 promptly if you wish to cancel.
Returns and Refunds
If you are not satisfied with your purchase, you may return it within 30 calendar days from the delivery date.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds are typically processed within 5-7 business days after we receive and inspect the returned item.
Tracking Your Order
Once your order has shipped, a shipping confirmation email including tracking information will be sent to you. Tracking details can take 24-72 hours to update after shipment.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at 【NtiamoahChristine457@gmail.com】. Be prepared to provide your order number and photos if applicable. We will work to resolve the issue promptly.
Address Accuracy
Please ensure your shipping address is accurate and complete before submitting your order. We cannot change the address after an order has shipped. If a package is returned due to an incorrect address, additional shipping fees may apply to resend your order.
Contact Us
If you have any questions or need assistance with your order, please contact our customer support team at NtiamoahChristine457@gmail.com . We're here to help!
Thank you for choosing Naked Nutrition. We appreciate your business and look forward to serving you.